Legal Statements
PRIVACY STATEMENT
Effective Date: August 21, 2025
1. Introduction
Forgotten Soldiers Outreach, Inc. (“FSO”, “we”, “our”) respects your privacy and is committed to protecting the personal information you share with us through our website www.forgottensoldiers.org.
2. Information We Collect
We may collect:
- Name, email address, phone number, and mailing address via donation and volunteer forms
- Donation amounts and frequency
- Comments and messages you submit
- Technical data (IP address, browser type)
3. How We Use Your Information
We use the information you provide to:
- Process donations and send tax receipts
- Respond to inquiries
- Share updates, newsletters, and event information
- Improve our services and website
- Maintain internal records
4. Data Sharing & Security
- We do not sell or rent your information.
- We may share your information with trusted service providers (e.g., Stripe, Give WP, Constant Contact).
- We use SSL encryption and security best practices to protect your data.
5. Cookies
We use cookies to enhance user experience and analyze site traffic. You may adjust your browser settings to disable cookies.
5a. Cookie Consent Banner
Our website may use a cookie consent banner to comply with legal requirements and improve transparency. Users can control cookie preferences through their browser settings or by using the consent tool provided on the site.
6. Your Rights
You may:
- Request access to the personal data we store
- Ask us to correct or delete your data
- Unsubscribe from communications at any time
7. Children’s Privacy
Forgotten Soldiers Outreach, Inc. (FSO) may collect personal information from or about children under the age of 13 in the course of conducting school-based programs, classroom initiatives, or youth volunteer activities. In these cases, we do so only with the consent of a parent or legal guardian, or through established agreements with schools and educational institutions that have verified parental permissions in place.
All information collected from minors is handled with the utmost care and used only for the intended purposes. We do not use or disclose this data for marketing or third-party purposes.
8. International and California Users
If you are a resident of the European Union (under the General Data Protection Regulation – GDPR) or a resident of California (under the California Consumer Privacy Act – CCPA), you may have additional rights concerning your personal data. These may include the right to access, correct, or delete your personal data, and to know how it is used. Please contact us using the information provided in the Contact section to exercise these rights.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. For example, donation records may be kept for tax reporting purposes for a minimum of seven (7) years.
10. Data Breach Notification
In the event of a data breach involving your personal information, we will notify you as required by applicable laws and regulations. This may include email notification, public posting, or other means in accordance with legal timelines.
11. Third-Party Tracking
Our website may use third-party tools like Meta Pixel, Google Ads tracking, or similar tools to measure campaign effectiveness. These services may place cookies or tracking technologies in your browser. You may opt out by adjusting your ad preferences through the respective service providers.
12. Contact Us
If you have questions about this policy, contact:
[email protected]
3550 23rd Avenue South, Suite 7
Lake Worth Beach, FL 33461
(561) 369-2933
TERMS AND CONDITIONS
Effective Date: August 21, 2025
1. Acceptance of Terms
By using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy.
2. Website Use
- You may access the website for personal, non-commercial use.
- You agree not to use the site for illegal or harmful purposes.
3. Intellectual Property
All content, logos, and images are the property of Forgotten Soldiers Outreach, Inc. and may not be used without written permission.
4. Donations and Refunds
Donations made to Forgotten Soldiers Outreach, Inc. are generally non-refundable. If you believe that an error has been made in connection with your donation, please contact us within 15 days of the transaction. Refund requests will be considered on a case-by-case basis and may be granted at the discretion of the organization.
5. Links to Third-Party Sites
We may include links to third-party websites. Forgotten Soldiers Outreach, Inc. is not responsible for their content or practices.
6. Disclaimers
Forgotten Soldiers Outreach, Inc. provides content “as is” and does not guarantee it will be error-free or uninterrupted. We are not liable for any damages resulting from use of the site.
7. Limitation of Liability and Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Forgotten Soldiers Outreach, Inc., its officers, directors, employees, volunteers, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees and costs, arising out of or in any way connected with your access to or use of the website.
8. User-Generated Content
Any content submitted by users to our website, including messages, photos, or testimonials, must not violate the rights of others, including privacy, intellectual property, or applicable law. Forgotten Soldiers Outreach, Inc. reserves the right to remove any content deemed inappropriate or offensive without notice.
9. Termination
We reserve the right to suspend or terminate access to our website or services for any user who violates these Terms and Conditions or engages in unlawful, abusive, or disruptive behavior.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Palm Beach County, Florida.
11. Modifications
We reserve the right to update these terms at any time. Continued use of the site indicates your acceptance of the updated terms.
12. Contact Information
If you have any questions about this Privacy Policy, your personal data, or our practices, please contact us:
Forgotten Soldiers Outreach, Inc.
3550 23rd Avenue South, Suite 7
Lake Worth Beach, FL 33461
Phone: (561) 369-2933
Email: [email protected]
Website: www.forgottensoldiers.org
13. Third-Party Services and Tools Disclosure
To provide our services and operate our website efficiently, Forgotten Soldiers Outreach utilizes reputable third-party tools and service providers. These partners may have limited access to your personal information solely for the purpose of carrying out the services they are contracted to provide. These tools are required to maintain industry-standard security and privacy measures.
Donation Processing – Stripe
We use Stripe as our secure payment processor for online donations. When you donate through our website, your payment information is securely handled by Stripe and is subject to its Privacy Policy: https://stripe.com/privacy. FSO does not store full credit card information on our servers.
Donation Plugin – GiveWP
Forgotten Soldiers Outreach uses the GiveWP plugin on our WordPress website to securely collect and manage online donations. GiveWP integrates directly with our payment processor (Stripe) and supports features such as donor profiles, recurring donations, campaign tracking, and automatic receipts. All information entered through the donation forms is encrypted and securely processed. GiveWP does not store sensitive payment data on our servers.
Email Marketing – Constant Contact
Our email communications, such as newsletters and updates, are managed through Constant Contact. If you sign up for email updates, your name and email address will be stored securely in our Constant Contact account. You may unsubscribe at any time using the link provided at the bottom of each email. For more information, please review Constant Contact’s Privacy https://www.constantcontact.com/legal/privacy-notice
Policy Website Analytics
We may use tools such as Google Analytics to understand how users interact with our site. These tools collect anonymous data such as pages visited, time spent on the site, and browser/device types. This helps us improve the user experience but does not identify individual users.